AEP Extends Neighbor-To-Neighbor Assistance Program

Article Presented By Chillicothe VAMC

(AEP The Wire) – The AEP Ohio Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.

We have added a Special Storm Assistance Program to help customers affected by the severe storms that hit Ohio June 13-14, 2022. This is open from June 20, 2022, through July 29, 2022. Current and past due balance requirements are eligible and behind on payment terms are waived. Grants are dispersed on a first come, first serve basis to eligible applicants while funding is available.

Who is Eligible?

Households may be eligible for up to $500 in grants if:

• Income is less than 300% of the federal poverty level guidelines
• They are a customer of AEP Ohio.

Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-by-case basis.

If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

To apply for assistance, CLICK HERE: