Paint Valley ADAMH Receives 5th Straight Culture Of Quality Certification

Article Presented By Hometown-Motors, Inc.

(Chillicothe) – The Paint Valley Alcohol, Drug Addiction and Mental Health Board has been awarded a three year Culture of Quality (COQ) Certification.

The COQ program developed by the Ohio Association of County Behavioral Health Authorities
(OACBHA) and its 50 ADAMH Boards to improve the quality of the statutorily mandated
functions of county boards administering local alcohol, drug addiction and mental health services
for Ohioans. The Culture of Quality is designed to promote community confidence and boards’
public support through increased accountability. The survey lasting two days involves an
intensive evaluation of the Board’s operations in comparison to over 144 standards developed as
a part of the COQ.

“I am thrilled with the results of this survey,” said ADAMH Executive Director Penny Dehner. “It really does highlight the knowledgeable, caring and dedicated staff working to meet the needs of our communities. This is the 5th consecutive 3 year COQ Certification our staff has received since our first certification in 2007.”

The Peer Certification findings noted no areas for improvement and highlights some of the
board’s strengths:

 Clear strengths for this board include their ability to serve all five counties within their
board district. They are active on numerous coalitions; they have built relationships with
key stakeholders in each county; and they demonstrated relationships with the many
providers serving their residents. In doing this, one clear strength is in their efforts to
educate the community on the Board’s role and behavioral health resources using their
Communication Plan as their guide.

 Additionally, staff were recognized throughout the COQ review for their expertise,
involvement in the community, and relationship development. Having a team that is
knowledgeable and works well amongst themselves and with others can be invaluable
and can contribute significantly to the overall success of the organization and that seems
to be the case for the Paint Valley ADAMH Board.

 A well-thought out 3-year Communication Plan, that encompasses brand recognition,
visibility, awareness campaigns, promotion of services & resources to businesses, and
activities that support drug abuse prevention & suicide prevention coalitions.