Chillicothe VAMC Offers VA Care from Home

With the concern for spread of the COVID-19 virus, the Chillicothe VA Medical Center released information regarding VA care accessible from home.

Chillicothe – The Chillicothe VA Medical Center is committed to providing high-quality care while keepingVeterans safe from the coronavirus (COVID-19).

“Due to COVID-19 precautionary measures and out of concern for our Veterans, we are honoring current social isolation and distancing guidelines,” said Dr. Kathy Berger, Medical Center Director.  “Through VA’s virtual care tools, we are able to leverage available technology to make sure that our patients and staff are as safe as possible during this time.

To help us address our Veterans’ most-urgent needs first, the Chillicothe VA asks that Veterans use our online tools for routine or non-urgent questions.

The following are a few of the options available for Veterans:

Telephone or Video Appointments – Veterans can receive care at home — either over the phone or via video using VA Video Connect on their computers, smartphones, or tablets. To set up telephone or video appointments, Veterans can send their provider a secure message on My HealtheVet by visiting myhealth.va.gov. Veterans may also call, but VA is requesting that Veterans only call with urgent needs at this time. To learn more about VA Video Connect, visit mobile.va.gov/app/va-video-connect or contact your local Telehealth Team at the Chillicothe VA, 740-773-1141, extension, 6372 or 6391.

Prescription Refills – Veterans can request prescription refills and order and ship medications to their homes using My HealtheVet or the Rx Refill mobile app. Download the app at mobile.va.gov/app/rx-refill.

Text Message Reminders – Veterans can use Annie’s Coronavirus Precautions protocol to send automated text messages with information about COVID-19. This application helps Veterans monitor for symptoms and can assist if they need to contact their VA facility for care. Enroll at mobile.va.gov/annie.

Secure Messaging – With My HealtheVet, VA’s online patient portal, Veterans can send online secure messages to yourVA health care team to ask them nonurgent health questions. Register at www.myhealth.va.gov.  Contact your local My HealtheVet Representative at the Chillicothe VA, 740-773-1141, extension 6230 or 6372, with any questions.

The Chillicothe VA is committed to providing our Veterans quality healthcare and meeting their daily heath needs with minimized risk to this virus.  For more information about VA’s Connected Care technologies, visit connectedcare.va.gov.  

Protect yourself and others by taking everyday preventive actions to avoid being exposed to the Coronavirus:  

  1. Wash your hands often with soap and water for at least 20 seconds. 
  2. Avoid touching your eyes, nose and mouth with unwashed hands. 
  3. Stay home if you are sick or becoming sick. 
  4. Use an alcohol-based hand sanitizer that contains at least 60% alcohol.

If you have symptoms or have been exposed to someone with symptoms, call your healthcare provider.  Veterans can call the VA, 740-773-1141, extension 5575, for guidance.   

54 Tested for COVID-19 By Adena; 1 Positive

In our Litter Media Special Report: Adena vs COVID-19, Chief Clinician Officer Kirk Tucker, MD shared Adena’s conservative plan for testing for the virus.

In a release Tuesday, Adena Regional Medical Center reported the testing of 54 at the hospital’s Screening Clinic with one returning positive for COVID-19. Sixteen others were still being processed by the Ohio Department of Health and a private lab.

ADENA USE OF COVID-19 TESTING EXPLAINED

Testing for COVID-19 is ongoing across the Health System, which is following the testing criteria recommended by the U.S. Centers for Disease Control (CDC) and the Ohio Department of Health (ODH). The criteria outlines specific instances when a patient or person under investigation (PUI) should be tested for the COVID-19/Coronavirus. Following ODH criteria is important in preserving the very limited number of COVID-19 test kits that are available to each hospital across the state and nation.

“Every time you interact with a patient who wants testing, you are using personal protective equipment (PPE – masks, gloves, gowns, etc.) and precious viral test swabs,” said Adena Chief Clinical Officer Kirk Tucker, MD. “The test kit needed to identify COVID-19 includes very specific testing swabs, and at this point there is a shortage of them because the majority are made in Italy. Adena received a limited number of these viral testing kits, and very early on, we decided to be extremely judicious in our use of them. We need to be sure that when the wave hits, and we are seeing the sickest patients, we are prepared by having those supplies we need (viral test swabs and PPE) to care for our patients, and to protect our caregivers.”

Adena continually works within the recommendations of the Ohio Department of Health, which has been putting out its COVID-19 testing protocol instructions daily. This criteria is intended to prioritize testing based on distinct criteria, including: how sick the patient is – symptoms when they present; any prior contact with confirmed positive COVID-19 individuals over the past 14 days; if they are a health care, safety, public service worker; or a patient in a long-term care facility.

Dr. Tucker added, “We need this guidance to make a clinical decision about whether or not the patient is placed into isolation and/or tested for COVID-19. We look at all of that data and we take it extremely seriously. To go out and screen in public, or screening those not meeting the ODH criteria is not what is recommended by the U.S. Centers for Disease Control (CDC), nor the Ohio Department of Health, and frankly it is very wasteful. We have a responsibility to our communities to preserve testing supplies and PPE so that we have them they are most needed.”

Following is information that may help members of our communities understand Adena, CDC and ODH guidance, as we face the COVID-19 pandemic.

What you need to know about COVID-19 Testing Guidance for our community:

If you suspect you are infected with COVID-19

  1. Step One:  Call the COVID-19 Hotline 740-542-SAFE (7233)
  2. Step Two:  Answer a series of screening questions
  3. Step Three:  Follow instructions provided by the screener.

Why was I told that I could not be tested?

Adena follows Ohio Department of Health (ODH) testing criteria for COVID-19. Your symptoms and/or condition did not meet the testing criteria set by the ODH.

What is ODH’s Testing Criteria? Patient has:

  1. Fever AND signs of lower respiratory illness (cough or short of breath) AND is either a healthcare worker with direct patient care, or in a public safety occupation (law enforcement, fire fighter, EMS) AND has had close contact with a laboratory-confirmed COVID-19 patient within 14 days of symptom onset.
  2. Fever AND signs of lower respiratory illness (cough or short of breath) AND is a resident of a long-term care facility AND is hospitalized.
  3. Fever with severe acute lower respiratory illness (pneumonia, ARDS as evidenced by imaging) AND is hospitalized AND the healthcare provider has high clinical suspicion of COVID-19 after thorough evaluation (has no alternative plausible diagnosis).
  4. Other special circumstances where there is a requirement for prompt receipt of results, such as patients involved in an illness cluster in a facility or group (i.e. healthcare, corrections).

What if I believe I have some of the symptoms for COVID-19, but not all included in the criteria?

You may be ill, but you may not meet the ODH testing criteria. Some symptoms of Coronavirus can be similar to a cold, flu or other common viral illnesses. As with any illness, if symptoms are not severe you should stay home and treat your illness as you normally would. You may also call Adena’s COVID-19 Hotline at 740-542-SAFE (7233) for a verbal screening. However, if you If you have chest pain, shortness of breath, dizziness, a severe headache or other potentially life-threatening problems, go to the nearest emergency department or call 911. Please notify the 911 dispatcher or the emergency department of your COVID symptoms PRIOR to arrival.

Where can I get more information about COVID-19?

To learn more about COVID-19 and the Ohio Department of Health’s testing criteria, visit www.coronavirus.ohio.gov or call 1-833-4-ASK-ODH (1-833-427-5634).

For the most up to date local COVID-19 specific information, and updates related to Adena operations and services, please visit adena.org/COVID19